I am from Sterling Heights, MI. I go to a few locations in our area, all of which are in Sterling Heights. I always order a Reese's layered sundae.

Every single time I get this, regardless of the location, it is made wrong. At least one of the items of the sundae are missing every single time and they are always made differently from one location to the next. Making a mistake here and there is understandable, but it is a guarantee that when I order this, it is going to be wrong. As a customer, I should be able to depend on the consistency of your business, and instead, I can guarantee the inconsistency.

There are so many ice cream shops in the surrounding areas, all of which, I'm sure, are Baskin Robbins' competitors. There is obviously a lack of training at each of these stores that needs to be taken care of. I continued to explain it to her This issue has been going on for years. I am in the fast food business myself, as a manager and a training manager for multiple franchise locations, therefore am telling you this for your benefit.

Please consider this message for the sake of your business and the sake of your consumers. You're being exceptionally grumpy for someone enthralled in a game which you designed, so how ironic that you're the one waiting in the "backed up" seemingly endless line.

He is habituated of not making payments to employee, He has amazing confidence in delaying payments and giving false commitments Dates. His practices of holding payment and making payments in parts gets an employee stuck working with him. I am one of his victim with massive outstanding amount and there are other employees. There are many employees who have given up payments on him.

Many employees during employment with him has gone through mental torture while asking for payment. Baskin Robbins as a brand is known for not making payment not Acme Foods. He has mentally tortured employees to an extent of either leaving payment or simply pay something and leave rest or completely give up on him.

He does not even provide salary slip. We have decided to take strong action against him. I am unpaid from past months and there are other employees not paid from past months. We have decided to expose him in Social- media and paper media however we are only concerned about BASKIN ROBBINS as a brand.

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This will also affect business of other franchise group. All i can say is, Our payment is delayed from very long time. We want you to action this problem immediately to help us get paid within 1 week from now. We are left with no choice to take help of social media, paper media and other legal delegates. We are helpless from past several months and still we are only left with a date. Please imagine our mental frustration he is putting us through. We are hoping Baskin Robbins HOD will consider this issue very seriously because someone needs to put end to this problem of him exploiting foreign employees.

This comment has been removed by the author. I went to the local Baskin-Robbins today to get a 3-scoop sundae. To my surprise, the person fixing the sundae put three CHILD-size scoops into my bowl.

When I asked why had she done this instead of giving me the regular size scoops, she informed me that the child-size scoops are the "standard" scoops for a sundae. When I asked her when did that become SOP, she claimed that it has "ALWAYS" been that way!! Now, I KNOW that is BS. I'm sixty years old and have been going to Baskin-Robbins since I was a kid and I have NEVER received a "child size" scoop of ice cream when ordering a 3-scoop sundae. On the contrary, I have ALWAYS received a REGULAR sized scoop.

When I told her this and requested regular sized scoops, she told me that I would have to pay "EXTRA" for regular sized scoops!! Can you believe this crap? Now, Baskin-Robbins already charges extra for every topping that you order over the one lousy topping that they give you on their sundaes.

Now, they've got the nerve to charge you "extra" for the damn ice cream!! The greediness of these companies never ceases to amaze me. Don't go back to Baskin and Robbins!

Money talks to businesses like this, take your money to a better place who will treat you right and give you what you pay for. Dairy Queen, Cold Stone Creamery, TCBY, Brusters, are just to name a few: I live South of O'hare International Airport and we have several BR's in the same stores as Dunkin Donuts. Went to one in Des Plaines, IL today for the family.

The hot fudge machine was not turned on so I couldn't get any, 2 of us wanted 3 scoops, they didn't have any 3 scoop cups, they even used candied cherries like you would find in a Holiday Fruit Cake.

This is not the first time either. I do not understand why the Baskin Robbins located at J. Customer like myself have requested it over and over but they never have it. They tell the customers that it sales out as fast as they get it in. Maybe that is true but, whatever happened to supply and demand. We are demanding it but they are NOT supplying it. What is the problem?

It really is starting to piss me off so I wont be a customer at that location any longer. I went to the baskin robbins on highland in jonesboro ar. So instead of wasting my gas to go there the fourth week I call the store an ask if they have waffle cones an they informed me they did have.

I get over to the store an ask for 2 scoops of vanilla ice cream in a waffle cone they give me the price an tell me to pull to the window. When I get to the window youll never guess what they didnt have I tell the lady at the window that I just called an they said that they had them, so she tells me maybe they have them but she just got to work an maybe they are somewhere else from where they usually are.

She closes the window an another lady comes to the door an asked me if I was the one that called about the cones an I told her that I was. She tells me that she has not had a chance to make any yet. I ask to speak with the manager an she tells what is earnest money check shes the shift manager.

So I ask for the corp office number an she says she doesnt know the number but she says she would be more than happy to make me a waffle cone. I said no thanks and ended up goin to sonic where I was treated how a customer should be. Dont think ill be back to that shit hole of a baskin robbins any time soon. For one I dont like to be lied to, an I can spend my money else where. Twice this year I have been to the BR in Vineyard Town Center in Morgan Hill, CA.

Once in April when I went in they had none. Then today I thought I would give them another try. Again they did not have any. From now on it will be Jamba Juice or Target gift cards.

If they can't better stock something as small oex put option gift cards in their inventory they won't get my business.

My daughter and most of the employees that work at the baskin Robbins located at: The real issue is the owner is not paying her employees after their scheduled times.

Example, my daughter worked till close, she and another employee were busy on customers during their shift and had to wait to clean up after the store was closed, she left the store at I called her one day at pm and asked is forex trading legal in bangladesh she was almost done, I also asked if she was getting paid for working late, that night she was off at 11pm and the store owner stated that she did not pay her employees for time after what the time schedule stated.

These kids are years using internet make money online surveys south africa and don't know any better, most still in high school.

I have called Baskin Robbins corporate offices and have been told that I would have to take up the complaint with the business owner as they are privatley owned. Not sure if this owner knows the federal laws but I am sure she is breaking a few by not paying her employees.

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Can you please help me get this story out, and help our young high school kids stop getting cheated out of money they have earned. This has also been sent to the local news agency for a follow up story. Baskin Robbins coupons are next to useless. I found what I wanted on line and tried to order it to pick up at my local Baskin Robbins.

I found out that coupons are not usable for on-line orders. I then called my local store and was told that I could not use the coupon to order over the phone. I was told that I had to physically go into the store and buy what was made up at the time in order to use the coupon. No special orders, and the prices in the store are higher than those on line. I havent worked tendencia alcista forex BR that long maybe 2 months at that.

Ashton was rude when she greeted me and my finance, barely listened to my request of having an all chocolate shake like the menu indicated I could request and to what he was ordering.

She conveyed the tone that we were an interruption to her. When I should i buy jamba juice stock her on this, she became very curt, disrespectful in her tone and mannerisms as she was slamming the milkshake equipment around. When I declined any further assistance as I walked out of the store, she continued in her extremely poor service as I stated that her service needed to be reported to a manager, she said" well here she is. While I was explaining my experience, Paula asked her forex trade commission go to another area, but she refused and licked her tongue at me.

Totally unacceptable level of service. I have visited this store numerous times and have received the upmost in courteous service. I do attempt to give the benefit of the doubt, but Ashton clearly escalated this binary option 60 seconds information by her defensive demeanor and unprofessionalism.

I am paying for what I want and the expectation of receiving good service is not something that should be random. What a disappointing experience. Ashton needs to be progressively disciplined and trained on the key elements of good customer service.

Lori Mercer for her outstanding service and kindness. Baskin Robins brand name is trashed by your Franchise operator in Colombo, Sri Lanka. Overall image of the Colombo 3 outlet is much below the standard of Baskin Robins outlets in other countries. I wonder why you don't have should i buy jamba juice stock quality control system for standardizing the international operation.

Without going into details I would like to suggest you to do an inspection of the outlets in Sri Lanka. I like baskin robbins. I think it tastes good. I started working for a franchise owner in Colorado Springs, CO last month.

When I was hired, they never had me fill out any paperwork and was like pulling teeth to get a w4 in which didn't happen. They would also make you come in for 1 or 2 hour shifts which in the state of Colorado, is illegal.

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Runescape best money making guide 2016 p2p finally got fed up and quit after working there for a month without getting any pay. The employer doesnt show any signs of paying me for all the hours I put in for them. We went to the baskin Robbins in ellenton FL on hwy today and we were very disappointed. The place was an absolute mess.

We stood in front of the counter we we the only ones there at the time for a good 5 min. While 3 employees talked to each other and ignored us. We were about leave when one girl came over laughing at something and then asked us what we wanted without ever making eye contact.

We just turned to leave and she made a snide remark, like oh well whatever. My husband then asked for the manager who turned out to be some kid who made excuses for the mess and the employee, while she mouthed off about not having an attitude. She was very disrespectful and no one there cared, in fact they thought it was funny. I love your ice cream, but we will never set foot in that store again and I'm sure we're not the only ones.

I'm all for hiring young people, but maybe the people in charge should be adults that care about what they're doing. We live in Temple Terrace, Florida and went to the BR on Fowler Avenue. I have frequented it a few times and continue to hope the next experience will be what I know Baskin Robbins is.

First - there is never fresh packed ice cream - on this visit May 9, I stopped with my husband to buy ice cream. We asked first for pralines and cream one of the best and signature flavored and was told they did not have it. We said ok how about chocolate chip cookie dough - no; we said do you have Cookies and cream and they said yes.

We then left and when we got home discovered we had mint chocolate chip - WHAT!!!! Baskin Robbins is without doubt the best ice cream, but the service and lack of quality have us not wanting to return. You could be the best, classic business - capturing nostalgia and bring in another generation of people who love you.

Please come back to what we know you are. Respectfully - Cindy Boss. Dear Baskin Corp, I have already filled out a survey and online email submission about this issue, but I needed to send a picture of what your Store numberprepared for your advertised "Celebration Cake" The store is located at South Western Ave, Rancho Palos Verdes, CAI have been patronizing this store since the 's. Grew up in this town, and the service I received was awful, no apology!!!

I barley got my refund. My birthday was June 3rd, my husband picked up the cake and when he brought it home, you will see by the picture why I returned it, needless to say at the last minute, I had to buy another cake somewhere else. On top of that, I had to go back on Monday June 6th, because the girl didn't know how to refund my card from an online order.

When I asked her why the cake didn't look like advertisement, the lame excuse was they are out of stock on some colors, really??? The people running it don't care! If this is how these franchises are ran, I will make sure NEVER to buy another scoop of ice cream again!!! Especially from that location.

By the way, the staff that used to work there all quit, they were not happy working there. Their attitude sucks in that store. This the USA not the Middle East. Any attempt to complain is almost met by violence. They have no store phone to contact management and claim to have no phone in the building as it is also broke and not repaired.

I can only conclude by my several visits to your franchise that whoever is responsible for operations must be hooked on drugs.

Maybe you have a rehab program. In reference to the Eustis FL store I'm pretty sure that no operational phone is a violation of the fire code. I'll check with the fire marshal for you. Im frequently asked to do reviews on games but would like to transition to food etc. I have always loved Baskin-Robbins ice cream. I would like to review your ice cream would I need permission from this office? And would you consider sponsoring me? Thank you so much for your time and help in advance.

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