Welcome to the Stockton-on-Tees Borough Council Trading Standards home page.

We are here to protect the interests of Stockton-on-Tees Borough Council consumers and businesses. This web site is part of our service to our traders and residents but you are free to browse this site no matter where you live.

Our Service About Us.

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The Trading Standards Service is an important regulatory function of local government. We carry out a wide range of duties with the aim of protecting consumers. This protection is provided in relation to virtually the full range of personal and household expenditure, from the purchase of daily necessities to the arrangement of a mortgage.

Our work also aims to bring about a fair trading environment in which reputable and responsible business activity, essential to the success of the local economy, can succeed. Our duties and responsibilities require the investigation into areas of clear criminal activity such as consumer fraud, counterfeiting, intentional and reckless infringement and malpractice operating to the detriment of consumers and reputable traders.

The impact of our work on local communities is considerable. Some of the more obvious benefits are:. We aim to promote a fair and safe trading environment to protect consumers and allow reputable businesses to thrive.

Trading Standards & Licensing - Complain about a trader - Stockton Borough Council

We aim to do this by providing a Trading Standards Service that is responsive to the needs of the community, uses flexible and proportionate working practices and is committed to a drive for quality, review and continuous improvement. Each year we set key activities and performance targets for the year ahead which address the needs and priorities of the users of the service. These priorities are identified through various methods including consultation surveys, analysis of request for service and results of proactive enforcement work.

We monitor our performance on a monthly basis and produce half yearly performance reports. To view the performance reports select the appropriate View link below.

Our annual performance targets are outlined in our Service Stockton council trading standards Plan. To view the stockton council trading standards select the appropriate link below:. Service Delivery Plan - Performance Report - On occasions we have to deal with matters that may constitute a criminal offence, for which a range of actions may be taken against instaforex metatrader individual, partnership or company.

These matters will be investigated thoroughly to establish all the facts and where appropriate Officers will use their legal powers to enter premises, take samples, inspect and copy records, or seize goods and documents. On all occasions we will comply with the Human Rights Act and the Regulation of Investigatory Powers Act.

At the end of our investigation a decision will be made whether to deal with the matter informally, or whether micro forex trading platform for mac follow a more formal course of action that may ultimately lead to prosecution.

We jointly fund the Tees Valley Measurement Metrology Laboratory with the other Teesside Authorities. The Centre provides a range of services moneymaker energy breaker businesses.

We try to provide the best possible service at all times. It is so important that customers who gcm forex web trader giriş our services tell us how we are doing. They may be compliments, for instance if you have found a particular service or member of staff helpfulideas about how we could do things better or you may have a complaint.

Whatever your views are we welcome them and will use them to improve our services to communities. My Stockton Login or Register. Can't find what you're looking for? Let us know and we'll do our best to point you in the right direction. Stockton-on-Tees Borough Council, Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD. My Stockton Login or Register My Stockton Toggle navigation. Stockton Council Economic Regeneration and Transport Arts Culture and Leisure Environment and Housing Children and Young People Community Safety Adult Services Health and Wellbeing Strong Communities.

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Big plans for keeping our communities safe. Home Community Safety Trading Standards. Trading Standards Search Search the website.

Our Service About Us Priorities Performance Enforcement Calibration Services Satisfied With Our Service? Some of the more obvious benefits are: We will strive to achieve these key aims through a number of service objectives.

To view the plan select the appropriate link below: Browse this section Big plans for keeping our communities safe Anti-social behaviour arcc - Achieving real change for communities Domestic Abuse Strategy Emergency advice Licensing Neighbourhood Enforcement Service Police and Crime Panel Safer Stockton Partnership Trading Standards Contact us Consumer Advice and Information Business advice and information Doorstep Crime Healthy Choice Catering Partnership Home Authority Principle Body Worn Video Scam awareness Prevent Security and Surveillance Services.

Can't find it Can't find what you're looking for? Stockton-on-Tees Borough Council, Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD SATNAV TS19 1UE Darlington Borough Council Town Hall Feethams Darlington DL1 5QT. Hartlepool Borough Council Public Protection Department Trading Standards Section Civic Centre Hartlepool TS24 8AY. Middlesbrough Council Trading Standards Section Environment Department PO Box 99A Vancouver House Gurney Street Middlesbrough TS1 2QQ.